What is Management?
Management is an art.
It is the art of making people more effective and efficient than they would never have been before.
Mangement is also a science.
The science of teach you how to accomplish your goal.
Therefore, everyone needs to learn mangement;
as everyone needs to learn art and science.
Don't forget to choose Professor Kurpis
if you want to get most out of the class.
Sunday, December 14, 2008
Saturday, December 6, 2008
"Good to Blog"
Personally, I love to write things down. And beside the blog that I have for this management blog, I also have another personal blog that I use to write things down that happen in my daily life. I love to share all the things that I experience and the photos that I took with all my friends and families. Therefore, I don't hate to write blog.
I think that this blog is an important communications tool. People in our class get to know each other more throught the blogs. Since our class only meet twice a week and many students are rush to another class or to go back home after the class, we don't really get to know each other so deeply. But by using the blog, we share our experiences in class, our goals, our vision and so much more in the blog which allow us to learn more about our classmates. Therefore, I think that this blog is an important communications tool between students to students and also students to teachers.
When we are ask to write our response and comments for the activities that we did in class, it kind of refresh our memory for what we did in class. Also, since we are ask to write our comments and always ask us if anythings can improve, we get to rethink the activities that we did and let us to think what other alternatives that we might do for that group activities to improve our performance or to obtain our desirable results. Also, since we have to relate our in-class experiences with the activities back to the lessons we were studying when we write a blog, it helps us understand the lessons more and we know it right away whether we understand the lesson or not. Therefore, when you encounter a difficulty when you are doing your blog assignment, it might be a good indicator that you don't understand your class lesson enough.
Beside the blog assignment that we are ask to write, we also have to response to those interesting articles that post in Professor Kurpis' blog but not relate to our management class lesson. I really like those articles that professor post in his blog, especially the one that talks about the behavior of monkey. Those articles all teach us something about management but in a funny and interesting way. I would suggest that Professor should post more of this interesting articles to his blog because I think this is an effective way to increase student's interest in management. Traditionally, management seems like to be a boring subject, but after I read those articles that professor posts in his blog, I realize that the subject of management can also be interesting. Therefore, I would say that professor should post more of those interesting articles to his blog.
Also, by doing our blog assignment in a timely manner, we get to earn 20% of our grade toward this class. We only have to give up 20-30 minutes a week to do the blog assignment and we can get 1/5 of our grade. If we don't have this blog assignment, the distribution of the class grading system will be different and each of the exams will worth a higher percentage toward the final grade for this class. If you did bad in one exam, it will affect a lot to your final grade if it worth a high percentage of the class grade. Therefore, I would definitely agree Professor to keep this blog.
After this semester end, I might conside to continue to post entries relate to school, but not my personal life. Since my friend and family will never be interest to know what I learn in school and what happened in school, therefore, I will never post anythings in my personal blog relate to school events. Therefore, I might consider to post entry that are school relate to this blog so I can keep track of what happen to me in school.
Tuesday, December 2, 2008
Hamburgers with 4 pickles and French fries without salt!!
After I got back my exam, I was so upset that my grade was so low. However, Professor Kurpis allowed us to do an extra credit to add 7 points to our exam and he would curve it afterward. Our extra credit assignment was to go to McDonald’s and order a hamburger with 4 pickles and a small French fries without salt. We had to observe the whole management process and described how the process worked. After we ordered the food, we had to bring back a receipt as a proof to show that we actually ordered the exact same food Professor Kurpis told us to order.
On October 28 during my class break, I went to the McDonald in Park Avenue to order the food that Professors Kurpis told us to order for extra credit. Probably due to the location of the McDonald’s, I waited for almost 5 minutes in order to order. The person who took my order was Spanish and he asked me friendly what I wanted for my order. Therefore I told him I wanted a small French fries without salt and a hamburger with 4 pickles. After he heard my order, he asked me once again to confirm if I want 4 pickles in my hamburger and I answered him yes and I told him to make sure that the hamburger had only 4 pickles and no more than 4. He said that he will entered it into the computer order system and the co-worker in the kitchen who packed the hamburger would knew exactly how many pickles I wanted for my hamburger.
After we settled for the hamburger order, he told me that salt was already added to the French fries and he asked me whether it was fine to have French fries with salt. I told him that I wouldn't take any French fries with salt and I definitely wanted the French fries. Therefore he asked his co-worker inside the kitchen whether they could made a French fries for me without salt. The co-worker inside the kitchen told him that if I wanted to have a French fries without salt, I had to wait at least 4 minutes for the new rack of fresh French fries and they would packed a small size of French fries before they added the salt in it. The cashier asked me whether I want to wait additional few minutes for the fries without salt and I told him I was willing to wait for my order. Then he first graped the hamburger I want and made sure there was only 4 pickles and hanged it to me. Then, he told me to wait for a moment for the fries. After few minutes past, cashier asked his co-worker in the kitchen whether the French fries without salt was ready for me, and the co-worker in the kitchen said yes and quickly packed the new fresh French fries and hanged it to the cashier. Before the cashier handed the French fries to me, he looked at the French Fries again and made sure that no salt was added in it. After he made sure, he handed the French fries to me with the same friendly expression he had on the face when he first greeted me. I thought that the cashier was really did his best job in serving the customers; even though I make so many request for only $2 order, he still didn't give me any attitudes and even tried to satisfy all my requests. I was so pleased by his attitude toward his job and his customers, and I believed that there must be somethings motivated him to do this job well.
If I was brought in as a consultant to McDonald’s to help them improve their efficiency, I would said that they should not add the salt to the French fries. They should just hanged the small pack of salts to customers when they ordered the fries. With the small pack of salts came with the purchase of French fires, people can added it on their own based on their preference of salty. So when next time people want to order fries without salt, customers don't need to wait another new rack of fresh fries and they can get the order right away. But definitely I am satisfy with the whole ordering process with this cashier except the fact that I had to wait an additional few minutes for the fries.
On October 28 during my class break, I went to the McDonald in Park Avenue to order the food that Professors Kurpis told us to order for extra credit. Probably due to the location of the McDonald’s, I waited for almost 5 minutes in order to order. The person who took my order was Spanish and he asked me friendly what I wanted for my order. Therefore I told him I wanted a small French fries without salt and a hamburger with 4 pickles. After he heard my order, he asked me once again to confirm if I want 4 pickles in my hamburger and I answered him yes and I told him to make sure that the hamburger had only 4 pickles and no more than 4. He said that he will entered it into the computer order system and the co-worker in the kitchen who packed the hamburger would knew exactly how many pickles I wanted for my hamburger.
After we settled for the hamburger order, he told me that salt was already added to the French fries and he asked me whether it was fine to have French fries with salt. I told him that I wouldn't take any French fries with salt and I definitely wanted the French fries. Therefore he asked his co-worker inside the kitchen whether they could made a French fries for me without salt. The co-worker inside the kitchen told him that if I wanted to have a French fries without salt, I had to wait at least 4 minutes for the new rack of fresh French fries and they would packed a small size of French fries before they added the salt in it. The cashier asked me whether I want to wait additional few minutes for the fries without salt and I told him I was willing to wait for my order. Then he first graped the hamburger I want and made sure there was only 4 pickles and hanged it to me. Then, he told me to wait for a moment for the fries. After few minutes past, cashier asked his co-worker in the kitchen whether the French fries without salt was ready for me, and the co-worker in the kitchen said yes and quickly packed the new fresh French fries and hanged it to the cashier. Before the cashier handed the French fries to me, he looked at the French Fries again and made sure that no salt was added in it. After he made sure, he handed the French fries to me with the same friendly expression he had on the face when he first greeted me. I thought that the cashier was really did his best job in serving the customers; even though I make so many request for only $2 order, he still didn't give me any attitudes and even tried to satisfy all my requests. I was so pleased by his attitude toward his job and his customers, and I believed that there must be somethings motivated him to do this job well.
If I was brought in as a consultant to McDonald’s to help them improve their efficiency, I would said that they should not add the salt to the French fries. They should just hanged the small pack of salts to customers when they ordered the fries. With the small pack of salts came with the purchase of French fires, people can added it on their own based on their preference of salty. So when next time people want to order fries without salt, customers don't need to wait another new rack of fresh fries and they can get the order right away. But definitely I am satisfy with the whole ordering process with this cashier except the fact that I had to wait an additional few minutes for the fries.
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